Terms and conditions


These Terms and Conditions apply to the use of this website at http://independenceworld.com.au . By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions. Using this website indicates that you accept these Terms regardless of whether or not you choose to register with us or order from us. If you do not accept these Terms, please do not use this website.

The term ‘INDEPENDENCE WORLD’ ,  ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’, ‘yours’, ‘customer’ or ‘client’, refers to the user or viewer of our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.


You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors.

Your order will be sent out as soon as practicable following payment of order. INDEPENDENCE WORLD reserves the right to change prices without any prior notice. Prices charged will be those in force at the time the Customer’s or Client’s order has been received.


Orders will be sent within 48 business days of payment of invoice. Postage is through Australia Post as per their guidelines, unless other arrangements are made. For larger items in the Mobility Equipment section of this website we offer free delivery to the Cairns region, delivery to the rest of Queensland is approximately $65.00 although this can change. The rest of Australia varies in delivery cost. Please contact us for further information. Delivery and freight costs are not included in the price of the products displayed on this website.

Free Delivery Gordonvale to Palm Cove for orders over $50.00.


Out-of-stock items will be placed on backorder and your order held until all goods on your order are available.  If the goods are not available within 5 days, the goods that are available for that order will be sent and the back order sent separately with no additional delivery charge.


You do not need to register with INDEPENDENCE WORLD to order from this site. To register with INDEPENDENCE WORLD you must be over eighteen years of age.
Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately. We do not take any responsibility for transactions done with your registration and password when responsibility for such was not followed by you.


Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

  • you do not remove, distort or otherwise alter the size or appearance of the INDEPENDENCE WORLD logo;
  • you do not in any way imply that we are endorsing any products or services other than our own;
  • you do not misrepresent your relationship with us nor present any other false information about us;
  • you do not otherwise use INDEPENDENCE WORLD trade marks displayed on this Website without our expressed written permission;
  • you do not link from a website that is not owned by you;
  • your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
  • We expressly reserve the right to revoke the right granted for breach of these terms and to take any action we deem appropriate.
  • You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach


While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.


Any feedback, comments or suggestions provided by you to our website becomes our property. We reserve the right to use them without your consent in any way such as promoting our website or business. We will not be held responsible for any similarities which may appear from such use. Furthermore when you provide us with comments, suggestions or feedback, you agree that we are allowed to use them for any purpose we see fit without providing compensation to you or any other persons who has transmitted your comments, suggestions or feedback.

When providing us with comments, suggestions and feedback you are held responsible for the content including legality, originality and copyright.


You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.


Ownership (title) of the goods only passes to the purchaser on full payment of the appropriate invoice.


INDEPENDENCE WORLD will not be liable for any loss or damage caused by circumstances beyond INDEPENDENCE WORLD’s control, including but not limited to war, terrorism, an act of God, civil disturbance, governmental restrictions, import or export regulations, industrial disputes and difficulties in obtaining labour or materials. Should any such event occur, INDEPENDENCE WORLD may cancel or suspend a contract without incurring liability for any loss or damage caused.

Date Made: May 2014

Date Last Reviewed: November 2018

Date Last Amended: November 2018

Date Next To Be Reviewed: May 2019


ACN 128 651 516