Jason Dean

“Thank you guys for sending out Tara on my recent trip to Palm cove. Tara did an excellent job in 1st of all adapting to my Care needs, but also being able to work in the confined space of my motel room with equipment that I had hired that was not quite right. I found this quite challenging for myself and Tara was an excellent helper.
I will definitely recommend you guys to my local regional spinal network for anybody looking to travel to the Cairns area.”

Palm Cove, Queensland
August 2018


Kevin Cocks AM – Queensland Anti-Discrimination Commissioner

“My compliments to Paul regarding both Jude and Gina for their professionalism and sense of humour. It was great working with them and it made my trip much easier. I think the culture that your organisation Independence World embeds, is highly reflected in both these ladies professionalism. Once again thank you for your support.”

Brisbane, Queensland
September 2017


Jonas Luetke

“I only can speak highly and positive about Independence World and the services they offer. I have been with them since 2015 now and it has been hassle free, personal and easy to deal with them. I have never had any issues with them and the Carers are well trained and prepared by the owner himself. The biggest advantage over other bigger personal Care agencies I find, is the owner himself living with a disability knows what the needs of his costumers are and can relate to the different situation very well. Thumbs up from my side, would recommend IW to anyone who is in need of a helping hand.”

Cairns, Queensland
November 2016


James Lander

“The service from Independence World goes beyond what most care agencies would deliver. They treat me as an individual rather than another figure on their books and have given me advice and support as only someone who has experienced the same difficulties can. They truly want to help, and if I had to use one word to describe them, it would be genuine.”

Yeerongpilly, Queensland
October 2016


Kim Young

“Thanks to Paul and the team at Independence World, my husband, my daughter and I enjoyed an extremely relaxing day whilst our son was being cared for by one of their experienced and highly capable Carers. Independence World gave us the much needed respite we required whilst visiting on holiday from Melbourne.  The whole process was seamless and easy. Thanks again.”

Hampton, Victoria
July 2014


Kim and Ariel Pose

“At a time in our family’s life when quality support services were hard to find, we discovered Independence World. Within days of meeting management, we had a support team suited to our son’s needs. We found them to be very helpful and genuinely caring of our situation. We would not hesitate in recommending Independence World.”

Trinity Beach, Queensland
March 2014


Sally Gower

“Hi Paul,
Just a little email to forward onto you and your staff regarding the fantastic care that Karen has received. May I take this opportunity to offer my grateful thanks for all the hard work you and your team have done. Karen is very happy with the services she has received. I would like for you to please pass this onto all your staff.”

ActiveCare, Victoria
Feb 2014


Karen Goodman

“Just want to say a big thank you to you for your wonderful girls, they were superb when we were there 4 weeks ago on our holiday. They are a credit to you, the way you trained them and how they respect you so much. I wish l had the same care here in Geelong, you should have your business down here, you would blitz it. When we come back there, l will be in touch. Thanks so much.”

Melbourne, Victoria
Feb 2014


Deb Robins (for Doug)

“Dear Paul and the team at Independence World, we have appreciated your advocacy, private service, brokered service and discretionary services over the past couple of years because at 24yrs with Duchenne and thus virtually paralysed and with two working parents, you “got it”…Got the fact that Doug needed more than 11 hours per week support to finish Uni and to be safe in his own home, let alone get out on the street in the sunshine again. You even went into bat for him to live independently where he would not be using your service because it would have been best for him.
Your very capable and compassionate service compounds my belief that more support should be given to persons with disabilities to work in the employ of the disability industry and state government to work and evaluate others in the same position. We need more than consultation, which is rare at best, we need representation & I thank you very much for your personal efforts and those of the staff you mentor, with respect to our son and family situation.”

Smithfield, Queensland.
July 2012