Premium Private Care
We have a new idea here at Independence World. Unlike other care services, we offer 24-hour support and guarantee your care. We take care of our Carers so they are reliable. As a final way to give you peace of mind, our Manager has always been a carer first and If need be, they themself will care for you. We understand as well that when a care service grows too big, it isn’t caring any more. It’s Managers managing Managers. It exchanges personal responsibility with company profit. That’s why we also guarantee that our service will only ever have 24 Clients. Assuring that our team can adequately care for you, your individual circumstances and desires. This is just a couple of the reasons why we have created what we call, 24 of Care.
Other services automatically charge you the most they can get from the NDIS, we do not. That instantly means more care for you. And also because we do not charge you for anything, other than if you need transport and your hourly care.
24 of Care means that we are willing to be here for you for life. One way we achieve this is by finding more than casual Carers. While other services have up to 85% staff turnover, the majority of our Carers are long-term. We enjoy their loyalty because they are valued and respected. We guarantee the amount of hours they want each week, they enjoy some of the highest rates in the industry and they receive regular pay rises. Our Carers get birthday and Christmas bonuses and the boss still manages to buy each of them presents. We have the biggest staff party each year of any care service we know. And our Clients are invited. Our Carers are part-time, full-time, live – in or lifetime. You can’t get more security than that.
We write thorough job details for each individual Client. And because we are a private company, our Carers are allowed to be all-rounders. That means they can do everything for you. Not just care, not just cleaning, not just gardening. Our Carers must pass a memory and fitness test. They must have exemplary hygiene. They undergo Senior First Aid courses and Police checks. Our Carers are not permitted to work if they are ill or have not slept properly. They are personally trained by our quadriplegic Director and must be able to sufficiently care for him before being sent to any other Client. They can have as many training shifts as they require until they are able to do the job. And they get paid for it.
Always there, 24 of Care.
Paul our Director, was born in Sydney and moved to the Far North in 1983. In 1988 Paul had a swimming injury causing quadriplegia. He has since then started up his own Care company so that he can find the right Carers not only for him but our other Clients also. Paul loves taking his dogs Coco and Lexi to the beach, going on social outings and meeting new people. Paul founded the company in 2007.
Seri has been in Cairns for 20 years now, originally from Victoria. After working from home for the past 4 years, she enjoys working with and meeting new people. As a mother, Seri has found her new path in Caring a natural progression that also caters to her desire to learn new skills and grow as an individual.
Seri has been with Independence World since August 2020.
Georgie has been in cairns for almost 3 years, moving from Toowoomba to embrace the lifestyle of North Queensland. Working as an executive assistant at 17 years old, then transitioning into the aged and disability industry working in a management role. Georgie loves running, fishing, camping and anything outdoors that involves moving the body! Caring for individuals is what georgie is passionate about and looks forward to helping clients everyday.
Eden is our Manager who moved back to her home town of Cairns after working as an Au Pair, caring for a boy with Autism. Eden is a mother of one very charismatic 2 year old. She enjoys hiking, exploring waterfalls, road trips and quality time with family and friends. Eden has worked for Independence World since April 2016.
Gina has experience in customer service, working on a farm and in food and beverage. She is helpful with administration and even holds a forklift license. Gina currently Cares for Paul and one of our other Clients. Gina came to us wanting a Career change and found that Caring for people is something that she loves. Gina joined us in October 2016.
Eliza has lived in Singapore, Cooktown and Cairns. Having had experience working on a farm and retail, Eliza gained a strong work ethic and great social skills. She enjoys painting, exploring and playing sport. Caring is more than a job for her, she loves meeting and helping people and wishes she started being a carer earlier. Eliza joined us in August 2020.
Katie grew up in Cairns and has worked with Paul since she was 17. Saying that she always wanted to be a nurse and if she got a job with Paul, she would study to become one. Paul wrote a letter to the TAFE and Katie received a $6,500 Grant to study to become an Endorsed Enrolled Nurse. She Graduated and helped Paul to start his company. Katie went on to study at the JCU and is now a Registered Nurse and is now studying her Masters. She has worked with Paul since 2006.
April is our Bookkeeper and Paul’s niece. She is born and bred in North Queensland. April has a certificate III in Retail and is also a Qualified Bookkeeper, she is now in her spare time pursuing her love of numbers and will soon graduate as a fully-fledged Accountant. She is sweet, a great cook and giggles a lot. April has worked with the company since April 2013.
Dan has travelled all over the world to places like Canada, Europe and Mexico and now calls Cairns his home, he has a passion for helping people, his sister was in a car accident as a young child resulting in brain damage and Epileptic fits, Daniel has grown up helping support his sister and wishes to continue assisting others through his work with Independence World. Dan has been a part of our team since January 2019.
Who We Are
Paul Innes is the Sole Director of WITHINNES Pty Ltd which was registered as a company on the 27th of November 2007. CAREANDSUPPORT was registered as a business by WITHINNES Pty Ltd on the 19th of June 2008 and ran a Disability Service Provider business initially established to administer Paul’s own government funded package. Paul soon realised how many other…