Service Rates

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DAY SHIFT

MONDAY – FRIDAY (6AM-8PM) $57.00/hr

EVENING SHIFT

MONDAY – FRIDAY (8PM-12AM) $62.00/hr

NIGHT SHIFT

MONDAY – FRIDAY (12AM-6AM) $64.00/hr

SATURDAY

(ALL DAY) $80.00/hr

SUNDAY

(ALL DAY) $103.00/hr

PUBLIC HOLIDAY SHIFT

(ALL DAY) $126.00/hr

SLEEPOVERS

(PER NIGHT) $242.00

(This includes up to 2 hours of active overnight care)

EMERGENCY SHIFT

LESS THAN 24 HOURS NOTICE WILL INCUR A 75% SURCHARGE

CANCELLATION

LESS THAN 24 HOURS NOTICE WILL RESULT IN A FULL CHARGE OF ENTIRE SHIFT

OVERTIME

(BEFORE OR AFTER A SHIFT) INCURS 35% ON TOP OF WHOLE SHIFT.

KILOMETERS

$0.95 PER KILOMETER THAT THE EMPLOYEE TRAVELS FOR THE CLIENT I.E. GROCERY SHOPPING.

*The above is a guideline. Individual cases will be assessed according to the complexity and services required. We require a minimum 2 hours booking. Charges are rounded to 15 minute increments. Clients that are further than 40km from Cairns CBD are surcharged 5%. Invoices are required to be paid within 7 days. These prices are GST free for standard Home Care for private individuals. These Prices are subject to change, Management will send an email out when price increases are to occur to give the Client prior notice. As at 17/12/2021.

Testimonials Popup

Jonas Luetke

“I only can speak highly and positive about Independence World and the services they offer. I have been with them for a little bit more than a year now and it has been hassle free, personal and easy to deal with them. I have never had any issues with them and the Carers are well trained and prepared by the owner himself. The biggest advantage over other bigger personal Care agencies I find, is the owner himself living with a disability knows what the needs of his customers are and can relate to the different situation very well. Thumbs up from my side, would recommend IW to anyone who is in need of a helping hand.”
Cairns, Queensland November 2016

Luke Crawford

“My relationship with Independence World has only been short, but in that short time they have been reliable and very professional. The reason I started using Independence World was because of how well they worked with their clients and no fuss attitude.”

James Lander

“The service from Independence World goes beyond what most care agencies would deliver. They treat me as an individual rather than another figure on their books, and have given me advice and support as only someone who has experienced the same difficulties can. They truly want to help, and if I had to use one word to describe them, it would be genuine.”
Yeerongpilly, Queensland October 2016

Kevin Cocks AM

“My Compliments to Paul regarding both Jude and Gina for their professionalism and sense of humour, it was great working with them and it made my trip much easier. I think the culture that your organisation Independence World embeds, is highly reflected in both these ladies professionalism. Once again thank you for your support.”
Queensland September 2017

Queensland Anti-Discrimination Commissioner

Samuel Farrell

“Yuko was polite, professional & did a good job. Holly was very polite, caring & had a very genuine friendly personality. I was very happy with her mannerism, her attitude to work & her feedback on what tasks she had performed & asking what else I would like done.
Holly’s speed & quality of work was very good, the best I’ve had from all companies in every way.
I am very happy with Holly.

You have some good genuine staff with caring attitudes, thank you Emma & Independence World.“
Cairns Queensland October 2021

Kim and Ariel Pose

“At a time in our family’s life when quality support services were hard to find, we discovered Independence World. Within days of meeting management, we had a support team suited to our son’s needs. We found them to be very helpful and genuinely caring of our situation. We would not hesitate in recommending Independence World.”
Trinity Beach, Queensland March 2014

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